State Enterprise Regional Electrical Networks ensures the uninterrupted distribution of electricity across Ukraine’s Luhansk, Donetsk, and Volyn regions. The company serves coal mines and over 7,000 residential customers. Its mission is to deliver stable power while modernizing internal operations for greater efficiency and resilience.
Regional Electrical Networks Digitizes Document Workflow Across the Enterprise
Nectain helped Regional Electrical Networks to fully transition from paper-based processes to digital document management.
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About Regional Electrical Networks
The Challenge
At the onset of the full-scale war, the company faced unprecedented logistical challenges. Many employees were forced to work remotely, either from abroad, from active conflict zones, or from areas under temporary occupation.
Document approval processes, already time-consuming before the war, became nearly impossible.
“Even before the war, getting a document signed could take several days. During the war, the process stretched into weeks—we simply couldn’t move paperwork from office to office.”
The organization urgently needed a way to:
- Eliminate paper-based workflows and enable full remote collaboration
- Improve document tracking, approval speed, and overall transparency
- Ensure secure communication with government agencies
Nectain’s Task
Nectain’s objective was to support Regional Electrical Networks in implementing a modern electronic document management system that would:
Replace all internal paper-based workflows
Enable secure digital signing via qualified and universal electronic signatures (QES/UEP)
Integrate with the Ukrainian government’s electronic interaction system (SEV OVB)
Improve document traceability and control across regional offices
Solution Details
STEP 01 Full digital transition
Full digital transition completed in just a few months, with most document types moved to electronic format.
STEP 02 System-wide digital storage
System-wide digital storage of all internal documents, including orders, directives, legal documents, memos, and trip authorizations (except those legally required on paper).
STEP 03 Government integration via SEV OVB
Government integration via SEV OVB, allowing direct document exchange with the Ministry of Energy, Ministry of Ecology, Tax Authority, and others.
STEP 04 Smart routing and registration
Smart routing and registration, where incoming correspondence is logged and distributed by the director to responsible staff.
STEP 05 Real-time editing
Real-time editing of documents before signature, eliminating the need to print multiple versions.
STEP 06 Pre-built templates
Pre-built templates that enforce data integrity by preventing incomplete submissions.
STEP 07 Flexible digital signing
Directors use secure QES tokens, while staff sign using UEPs via PrivatBank.
Project Highlights
200+ users, 10K documents/year
Employees across all offices now work with a complete digital document archive
Full transparency
Custom workflows ensure Health Ministry compliance with auto-tariffing and staff tracking.
Remote coordination
HR, finance, and planning departments now operate in a connected environment, eliminating data silos and duplicative work.
Results
Fast, remote document processing
Approvals that once took days or weeks can now happen in hours. Whether working from home, abroad, or a regional branch, employees can review and sign documents instantly.
System-wide traceability
Every document has a full audit trail—who created it, when it was edited, who signed it, and its current status. As a result, lost or delayed documents are no longer an issue.
Efficient collaboration between offices
“We can now see in real time which documents have been processed, where tasks were assigned, and whether they’ve been completed. It makes adjusting plans and resolving issues far easier.”
Dramatic cost reduction
Switching to digital workflows has cut spending on paper, ink, and courier services across the enterprise.
Proactive performance management
Weekly reports from Megapolis.DocNet allow leadership to track completion of document-related tasks and quickly identify bottlenecks or delays.


