Nectain Document Management Service (DMS) Privacy Policy

1. Information We Collect

We may collect the following categories of information:

1.1. Personal Information

Personal information that you voluntarily provide when you contact us via our contact form, subscribe to our newsletter, or communicate with us via email. This may include:

• Your name;
• Your email address;
• Your company name;
• Your phone number (if provided);
• Any other information you choose to provide in your message or communication.

1.2. Automatically Collected Information

We automatically collect certain information when you visit our Website, such as:

• Your IP address;
• Browser type and version;
• Device type and operating system;
• Pages you visit on our Website and the time spent on each page;
• Referring URL or source (e.g., a search engine or social media link);
• Cookies and tracking technologies (see Section 4 for more on Cookies).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1. To Provide and Improve Our Services

We use your information to respond to inquiries, provide you with requested information about our products and services, and improve the Website’s functionality and content.

2.2. To Communicate with You

We may use your contact information to send you emails related to your inquiries, updates on our products and services, and other communications, as well as to follow up on your contact form submissions.

2.3. Legal Compliance

We may use your personal information to comply with applicable laws, regulations, and legal processes, and to respond to requests from governmental authorities or to protect our legal rights.

3. Sharing of Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information with:

3.1. Service Providers

We may share your information with trusted third-party service providers who help us operate and maintain our Website, process data, and communicate with users. These service providers are obligated to protect your information and may only use it for purposes specified by Nectain.

3.2. Legal Obligations

We may disclose your information if required by law, regulation, or court order, or if necessary to protect the rights, property, or safety of Nectain, our users, or others.

4. Cookies and Tracking Technologies

4.1. Cookies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small data files that are placed on your device when you visit our Website. They help us understand how you use the Website, remember your preferences, and personalize your experience.

4.2. Types of Cookies We Use

• Necessary Cookies: Essential for the proper functioning of the Website;
• Performance Cookies: Help us analyze how visitors use the Website;
• Functionality Cookies: Allow us to remember your preferences.

You may disable cookies in your browser settings, but doing so may affect the functionality of the Website.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We take appropriate technical and organizational measures to protect the personal information we collect and store. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You may have certain rights regarding your personal information, subject to applicable law:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any email we send.

To exercise any of these rights, please contact us using the information provided in Section 9.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: privacy@nectain.com
• Mail: NECTAIN, Inc. 1209 Mountain Road Place NE; Unit 5157,  Albuquerque, New Mexico, 87110 United States

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

11. Additional Privacy Disclosures for Certain U.S. States, Including California

If you are a resident of certain U.S. states, including California, you may have additional rights regarding your personal information under applicable state laws. This section outlines specific disclosures and rights for residents of California under the California Consumer Privacy Act (“CCPA”) and similar state laws.

11.1. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, the CCPA provides you with the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose what personal information we have collected about you over the past 12 months, including:

1. The categories of personal information we collected;
2. The categories of sources from which the personal information was collected;
3. The business or commercial purpose for collecting or sharing the personal information;
4. The categories of third parties with whom we share personal information; and
5. The specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., when the information is necessary to complete a transaction or for legal compliance).
• Right to Opt-Out of Sale of Personal Information: While we do not sell personal information to third parties, the CCPA requires us to notify you of your right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights. We will not deny you services, charge you different prices, or provide a different quality of service for exercising your rights under the CCPA.

11.2. How to Exercise Your Rights

To exercise any of your rights under the CCPA, please contact us by:

• Email: privacy@nectain.com
• Mail: NECTAIN, Inc. 1209 Mountain Road Place NE; Unit 5157,  Albuquerque, New Mexico, 87110 United States

We will verify your request by using information we have on file. You may be required to provide additional information for verification purposes.

11.3. Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers such as name, email address, and IP address;
• Internet or other electronic network activity information, such as browsing history and interactions with our Website.

11.4. California “Shine the Light” Law

Under California’s “Shine the Light” law (Civil Code Section 1798.83), California residents who provide personal information to companies for direct marketing purposes are entitled to request and obtain from us, once a year and free of charge, information about the personal information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared personal information for the immediately preceding calendar year.

To request this information, please contact us at privacy@nectain.com with “Request for California Privacy Information” in the subject line.

11.5. Do Not Track Signals

Our Website does not respond to “Do Not Track” signals or similar mechanisms from browsers.

11.6. Additional Specific Rights of Other U.S. State

Virginia, Colorado, Connecticut, and Utah residents may additionally opt-out of profiling, targeted advertising, or the sale of personal information.

If you are a Nevada resident, you have the right to request that we do not sell your personal data. While we do not currently sell personal data, Nevada law provides a mechanism to opt-out of potential future sales.

To submit an opt-out request, please contact us at privacy@nectain.com.

11.7. Other U.S. State Privacy Rights

Residents of other U.S. states with similar privacy laws may have additional rights regarding their personal information. If you are a resident of such a state, please contact us privacy@nectain.com to learn more about your rights and how to exercise them.

BY USING THE NECTAIN WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.