Mobile App Terms of Use
This Privacy Policy describes how Nectain s.r.o, Czech Republic based company (“we,” “us,” or “our”), collects, uses, and protects personal data of licensed users (“User,” “you,” or “your”) who access our services through the mobile application (the “App”). Only users who have already obtained a valid license for the Product (Nectain Data Management System, DMS) may access and use the App. By using the App, you agree to the terms outlined in this Privacy Policy, which is governed by Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Czech Act No. 110/2019 Coll., on Personal Data Processing, as amended.
- Information We Collect
1.1 Personal Information When you log in to the App, we collect the following personal information necessary to verify your license and provide you access:
- Your name
- Email address associated with your licensed product
- Licensing details and credentials
1.2 Automatically Collected Information When you use the App, we may automatically collect:
- IP address
- Device type, model, operating system, and version
- Usage statistics (e.g., sessions, login timestamps)
- Purpose of Data Collection
We collect and process your personal data solely for the following purposes:
- To authenticate licensed users and grant access to the App
- To ensure the security and proper functioning of the App
- To provide customer support and respond to inquiries
- To comply with legal obligations and protect our rights
- Data Sharing and Disclosure
We do not sell, rent, or lease your personal data. However, your data may be shared with:
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- Trusted third-party service providers who support the operation of the App and services (e.g., hosting providers, technical support). Such providers are contractually obligated to safeguard your data.
- Law enforcement, government authorities, or courts if required by applicable law or regulation.
- Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described herein or as required by law. Upon termination of your license or deletion request, your data will be securely deleted or anonymized.
- Security Measures
We implement robust technical and organizational security measures to protect your personal data. Nonetheless, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute security.
- Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR) and applicable Czech data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict processing or object to processing
- Data portability
- Withdraw your consent at any time, where applicable
To exercise your rights, please contact us at the details provided below.
- Children’s Privacy
The App is not intended for use by individuals under 16 years of age, and we do not knowingly collect data from children under 16. If we become aware of data collection from a minor, we will promptly delete it.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, technological, or operational changes. Updates will be posted in the App with an updated “Last Updated” date.
- Contact Information
For questions or to exercise your rights under this Privacy Policy, please contact us at:
Email: privacy@nectain.com
Address: Světova 523/1, Libeň, 180 00, Prague 8, Czech Republic
By using the App, you confirm that you have read, understood, and agree to this Privacy Policy.
