Streamline external and internal communications

Delivering personalized customer experiences with Nectain’s low-code platform for process management and CRM Nectain offers telecom companies’ tools to engage customers across all communication channels, obtain a 360-degree customer view, forecast and increase sales, lower customer churn, and boost agents’ productivity and meet customer demands in the digital era. With its intelligent low-code CRM platform, Nectain provides an ultimate opportunity for telecommunication companies that are looking to integrate disparate technologies and fragmented systems into one coherent solution to deliver more cohesive and personalized omnichannel customer experiences.

Subscriber database management

A comprehensive CRM database allows for keeping a complete history of all customer interactions in one place.

Sales and order management

Easily manage the complete sales and order process with Nectain low-code CRM for telecoms.

Network profitability management

Leverage Nectain’s low-code CRM for telecom organizations to increase revenue from networks, services and applications.

Effective sales management

Drive more sales with powerful tools for sales process management and out-of-the-box processes:

Powerful project management tools

Leverage the advanced capabilities to streamline marketing activities and interactions with customers and partners:

Simplified documents flow management

Easily manage a whole set of contracts, invoices, policies and other documents.

Service management

Provide personalized service with an accurate and complete view of your customers across all channels.

Marketing, demand generation and loyalty

Automate every step of your marketing campaign and estimate ROI.