Manufacturing and Distribution

Marketing & promotion

Lead management

Increase lead-to-opportunity conversion rates by automating the entire lead management lifecycle – from the first contact to hand-off to sales.

Campaign management

Engage your customers by designing, executing, and optimizing omnichannel marketing campaigns.

Trade promotions

Increase channel participation by providing a seamless experience of managing end-to-end trade promotion cycles.

Channel rebates and MDFs

Remove friction through automation of marketing development funds, partner rebate submissions, reviews, and approvals.

Sales & Distribution

Opportunity management

Increase win rates by automating workflows for different types of sales opportunities (B2C, B2B, B2G).

Partner relationship management

Easily manage your contacts and accounts via a single database and enjoy 360 view into your customers’ and partners’ profiles, history, and engagement status.

Field visits

Boost efficiency of field sales activities via scheduling, routing, visit execution, order placement, and reporting.

E-commerce order processing

Grow the number of online orders and customer satisfaction through automation of freight/service order placement and validation.

Sales forecasting

Create and manage forecasts in multiple dimensions by divisions, territories, load types, and other parameters.

Quotes, orders and invoices

Product catalog and configuration

Keep product information in sync via a digital catalog, easily create product bundles that factor in different price lists, margins, and other parameters.

Quotes management

Engage your customers by designing, executing, and optimizing omnichannel marketing campaigns.

Order processing

Deliver timely order fulfillment by automating diverse order processing workflows.

Billing and invoicing

Generate invoices in seconds, track status of your invoices, and get complete visibility into the payment flow.

Customer Support

Omnichannel case management

Streamline customer and partner support via omnichannel helpdesk and self-service portals, ensure fast problem resolution and feedback loop.

Guarantee management and parts replacement

Improve customer satisfaction by automating warranty processes and reducing the time for processing claims

Dispatching and work orders

Assign work orders, coordinate schedules of field reps, and keep in touch with your customers via integrated scheduling, dispatching, and communication tools.

Returns processing

Minimize time and effort for product returns by managing returns, recalls, and refunds via a single customer support system.

Channel rebates and MDFs

Boost your NPS by automating workflows for managing satisfaction surveys, feedback analysis, and follow-ups.

Procurement

Request management

Orchestrate purchasing plans, requests, and forecasts via automated workflows that ensure that any needs are properly submitted, tracked, and executed.

Vendor management

Build stronger relationships with partners, suppliers, and contractors by supporting their diverse needs via a digital self-service portal.

Procurement lifecycle management

Integrate your procurement lifecycle into a set of automated and highly transparent workflows while ensuring across-the-board data synchronization.

RFх management & contracting

Easily maintain a single source of truth for your contract management and enable your team to close contracts faster with efficient collaboration tools, guided workflows, and templates.

Production management

Procurement lifecycle management

Reduce product development time, and increase margins by streamlining design, production, deployment, and maintenance workflows.

Task management

Streamline day-to-day operations by effectively managing work orders, schedules, documents, and maintenance tasks.

Resource assignment

Elevate operational performance by managing, tracking, and allocating resources while keeping inventory data in sync between multiple divisions.

Performance monitoring

Have full visibility into your real-time and historical performance data based on a 360 degree view of your production assets and workflows.

Supply chain management

Supply chain planning & tracking

Ensure that all product input is properly timed and tracked, automate distribution workflows, and minimize production downtime via automated delivery processes.

Shipment lifecycle management

Automate shipment scheduling to avoid delays, track goods and fleet en route, and keep your inventory and delivery data in sync.

Inventory planning & control

Automate product data sharing and synchronization between multiple divisions, and avoid over-/understocking in warehouses.

Risk & compliance management

Customer privacy management

Increase lead-to-opportunity conversion rates by automating the entire lead management lifecycle – from the first contact to hand-off to sales.

Regulatory compliance control

Ensure regulatory compliance across the organization via centralized management of regulatory documents, compliance plans, employee policies, etc.

Legal case management

Streamline management of legal cases, ensure unified format for documents, and optimize legal-related workflows and collaboration processes.

Certification development

Track, monitor, and manage certification processes throughout the entire organization to ensure regulatory compliance.

Internal audit

Manage audit workflows across all required financial, physical, and legal assets within your organization.

Corporate lifecycle

Employee lifecycle

Implement unified and transparent HR workflows for efficient employee management, including hiring, onboarding, development, retention, and exit.

Employee request management

Improve the employee experience by providing a user-friendly solution to automate all types of requests (vacation, travel, expenses, etc.)

Collaboration & knowledge sharing

Centralize communications, collaborate, share knowledge and documents, plan your tasks and meetings, and manage reviews and approvals.