Education
Build strong relationships with students and pupils and identify new opportunities with an intelligent, low-code platform for process management and CRM for educational services companies.
Low-code smart tools to help companies stay ahead of the competition.
Nectine for Educational Centers, Institutes and Schools increases the efficiency of promoting educational services and allows companies to automate customer-oriented business processes. This low-code CRM platform helps you consolidate student data, improve sales management efficiency, plan and manage projects by roles, deadlines, milestones, scheduled and actual time, and manage faculty activities.
Marketing & promotion
Lead management
Increase the conversion rate of potential buyers and property renters by automating the entire lead management lifecycle – from the first contact to hand-off to sales.
Campaign management
Engage your charterers and buyers by designing, executing and optimizing multi-channel marketing campaigns.
Trade promotions
Increase channel participation by providing a seamless experience of managing end-to-end sales promotion cycles.
Channel rebates and MDFs
Remove friction through automation of marketing development funds, partner rebate submissions, reviews, and approvals.
Project Management and Collaboration
Leverage Nectain to efficiently collaborate on projects:
- Efficiently manage educational programs, planning and project tracking processes.
- Automate the calculation of educational programs profitability based on labor and overhead costs
- Set up internal and external rates, use rates for automated billing
- Capabilities to plan workload, deploy business processes to assign tasks and resources
- Fees calculation based on employee internal and external rates
- Comprehensive workflows and collaboration tools to improve coordination among case teams, agencies, and partner organizations.
Human Resource Management
Use Nectain to keep all information about your employees and teams in one place:
- Create and maintain a complete employee database
- Set and track team schedules
- Monitor list of activities for staff, track workloads and project roles
- Automate the recruitment process
- User-friendly team schedules
- Staff activities, workloads and project roles monitoring
- Employee performance monitoring
Customer Management
Create a single database of all accounts and contacts you work with and build a 360-degree view of your clients:
- Collect vital client data via multiple channels
- Use multiple criteria to segment clients
- Keep track of communication history
- Enrich your clients profiles with the information from open sources
- Analyze your client database to identify new opportunities
Enhanced customer service
Provide more efficient and effective service with an accurate and complete view of your customers:
- Contact center automation
- Omnichannel service management
- Service level management: personalized approach for each citizen thanks to segmentation and assignment of relevant service level for each segment
- Automated correspondence management
- Service analytics dashboards
Sophisticated document and knowledge management
Document and knowledge management to organize and easily retrieve critical information:
- Templates, document categories management with an option to enable version control
- Document management capabilities to specify document type and link them to citizens, cases, etc.
- Automated multi-tier review and approval process
- Instant access to a centrally stored information library, including practice description, recommendations, document templates, etc.
- History of approvals and chronology of activities for each document; relationship between documents; version control.
- Capabilities to manage service entitlements and SLA’s.
Corporate lifecycle
Employee lifecycle
Implement unified and transparent HR workflows for efficient employee management, including hiring, onboarding, development, retention, and exit.
Employee request management
Improve the employee experience by providing a user-friendly solution to automate all types of requests (vacation, travel, expenses, etc.)
Collaboration & knowledge sharing
Centralize communications, collaborate, share knowledge and documents, plan your tasks and meetings, and manage.
